As digital channels mature in scope and power, the industry needs to catch up. The very name “social media” – including household names like Twitter, Facebook, Pinterest, Google+, LinkedIn, YouTube, and Instagram – encourages businesses to think of these channels in the same way end users do. Consumers primarily consider them as fun and useful,…

Social Media for Hoteliers is a must if you want to stay on top of the competition! Travellers are increasingly interacting with hotels via social media and they expect your property to engage with them before, during and after their stay. They want personal and responsive feedback and they demand a fast reply. That’s where we can…

An active and engaged online community around your brand is essential for digital marketing success. Even if you’re not an online retailer, your customers go online to research and see what others have to say about your business. A social media community is a crucial asset for connecting with these customers through word-of-mouth, reputable voices…

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